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Versa 3 blank screen

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‎08-08-2022 18:55 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-08-2022 18:55 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

Watch went black while charging,  now won't do anything.

 

Moderator Edit: Clarified subject

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‎08-09-2022 00:25 - edited ‎08-09-2022 00:26

‎08-09-2022 00:25 - edited ‎08-09-2022 00:26

Hi @Karana  - it is probable it wasn't charging, which may be due to the need to clean it or replace the charge cable. See instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

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‎08-09-2022 13:28 - edited ‎07-16-2023 04:05

In response to Guy_

‎08-09-2022 13:28 - edited ‎07-16-2023 04:05

Hi there, @Karana. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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