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Versa 3 blank screen

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‎06-22-2023 06:46 - last edited on ‎06-23-2023 06:02 by Fitbit Moderator

‎06-22-2023 06:46 - last edited on ‎06-23-2023 06:02 by Fitbit Moderator

I can't get the clock screen - that page is black.  I can get the other screens but this one remains non-responsive.  I have tried charging and rebooting to no avail.  Help!

Moderator Edit: Clarified subject

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‎06-22-2023 21:15

‎06-22-2023 21:15

Hi @Singer19 - it is possible that clock face has a fault.

Sync the watch and from the Gallery tile in the Fitbit App select a different clock face.

Author | ch, passion for improvement.

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‎06-23-2023 06:03

In response to Guy_

‎06-23-2023 06:03

Hi there, @Singer19. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Guy_ Thank you so much for your help!

Maria | Community Moderator, Fitbit


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