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Versa 2 won't charge

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‎06-23-2023 03:32 - last edited on ‎06-23-2023 10:10 by Fitbit Moderator

‎06-23-2023 03:32 - last edited on ‎06-23-2023 10:10 by Fitbit Moderator

Versa 2 won’t charge.

Have tried different chargers and charge points. Cleaned sensors.

Pressed side button and all I get it a low battery and red exclamation mark :exclamation_mark:️ do not receive the Fitbit logo

Any guidance would be brilliant 


Moderator Edit: Clarified subject

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‎06-23-2023 03:41

‎06-23-2023 03:41

Welcome to the Fitbit community, @Martyn59!

Sad to hear that you're having issues charging your Versa 2. Thanks for having tried several attempts to get things fixed by yourself. As there are a few more things to consider if your device isn't charging I'd suggest having a closer look here:

Why isn't my Fitbit device's battery charging? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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