06-23-2023 03:32 - last edited on 06-23-2023 10:10 by MarreFitbit
06-23-2023 03:32 - last edited on 06-23-2023 10:10 by MarreFitbit
Versa 2 won’t charge.
Have tried different chargers and charge points. Cleaned sensors.
Pressed side button and all I get it a low battery and red exclamation mark :exclamation_mark:️ do not receive the Fitbit logo
Any guidance would be brilliant
Moderator Edit: Clarified subject
06-23-2023 03:41
06-23-2023 03:41
Welcome to the Fitbit community, @Martyn59!
Sad to hear that you're having issues charging your Versa 2. Thanks for having tried several attempts to get things fixed by yourself. As there are a few more things to consider if your device isn't charging I'd suggest having a closer look here:
Why isn't my Fitbit device's battery charging?
I'll keep my fingers crossed.