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Versa 2 won't charge

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‎06-23-2023 03:32 - last edited on ‎06-23-2023 10:10 by Fitbit Moderator

‎06-23-2023 03:32 - last edited on ‎06-23-2023 10:10 by Fitbit Moderator

Versa 2 won’t charge.

Have tried different chargers and charge points. Cleaned sensors.

Pressed side button and all I get it a low battery and red exclamation mark :exclamation_mark:️ do not receive the Fitbit logo

Any guidance would be brilliant 


Moderator Edit: Clarified subject

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‎06-23-2023 03:41

‎06-23-2023 03:41

Welcome to the Fitbit community, @Martyn59!

Sad to hear that you're having issues charging your Versa 2. Thanks for having tried several attempts to get things fixed by yourself. As there are a few more things to consider if your device isn't charging I'd suggest having a closer look here:

Why isn't my Fitbit device's battery charging? 

I'll keep my fingers crossed.

Stefan | Google PE, Fitbit
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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