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Versa 3 blank screen

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‎08-20-2023 02:39 - last edited on ‎08-21-2023 09:38 by Fitbit Moderator

‎08-20-2023 02:39 - last edited on ‎08-21-2023 09:38 by Fitbit Moderator

My Versa 3 has a black screen again this is the 3rd one that has been replaced now they seem to last a year then completely crash??? Have tried everything??

Moderator Edit: Clarified subject

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‎08-21-2023 09:39

‎08-21-2023 09:39

Hi there, @SarahG52. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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