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Versa 3 clock face black

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‎10-12-2023 13:13

‎10-12-2023 13:13

My clock face went to a blank screen. I can swipe and get the other screen to work, but it’s completely blank when on the main screen. 

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‎10-12-2023 20:24

‎10-12-2023 20:24

Hi there @Asheleyc. It is a pleasure to see a new face around. 

Thanks for sharing this situation with us in regards to your Fitbit Versa 3. 

I believe that the current clock face you have chosen may be the cause of this problem. We should point out that some of our devices include clock faces designed by third-party developers. In some cases, this clock faces might end up in issues like this one. To fix this, it should be as simple as changing the clock face and restarting your device.

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