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Versa 3 clock face showing the wrong date

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‎06-09-2022 13:52 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

‎06-09-2022 13:52 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

My clock face is displaying the year 2023 and it’s clearly 2022 right now. I cannot find where I can change that. Anybody had this issue and know how to fix it?

 

Moderator Edit: Clarified subject

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‎06-09-2022 15:58 - edited ‎11-25-2023 02:25

‎06-09-2022 15:58 - edited ‎11-25-2023 02:25

Hi there, @Kfontaine561. Welcome to the Community Forums. Thanks for the details provided in your post. 

Have you checked if the date on your phone is correct? Your Fitbit grabs the time of the device you're syncing with. For more information, see How do I change the time on my Fitbit device? 

If the above doesn't work, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-09-2022 15:58 - edited ‎11-25-2023 02:25

‎06-09-2022 15:58 - edited ‎11-25-2023 02:25

Hi there, @Kfontaine561. Welcome to the Community Forums. Thanks for the details provided in your post. 

Have you checked if the date on your phone is correct? Your Fitbit grabs the time of the device you're syncing with. For more information, see How do I change the time on my Fitbit device? 

If the above doesn't work, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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