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Versa 3 completely dead

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‎07-13-2022 11:50 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-13-2022 11:50 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

Yes, well, they replaced my dead Versa 3... with another dead Versa 3. 🙄

 

 

Moderator edit: format.

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‎07-13-2022 12:11

‎07-13-2022 12:11

Hi @SDMc2022 - if you received just the refurbished watch, it is more than likely the charge cable is damaged. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Ask for a replacement charger if it's still under warranty and faulty.

Author | ch, passion for improvement.

View best answer in original post

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3 REPLIES 3

‎07-13-2022 12:11

‎07-13-2022 12:11

Hi @SDMc2022 - if you received just the refurbished watch, it is more than likely the charge cable is damaged. See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Ask for a replacement charger if it's still under warranty and faulty.

Author | ch, passion for improvement.

Best Answer

‎07-13-2022 12:32

In response to Guy_

‎07-13-2022 12:32

Thanks! I have a replacement charger on the way now. 

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‎07-13-2022 22:52

In response to SDMc2022

‎07-13-2022 22:52

That’s good to hear x 

As yet I am still waiting for them to get back to me!!!

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