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Versa 3 stuck on Fitbit Logo

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‎07-15-2022 02:31 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-15-2022 02:31 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

Hi, I have owned my versa 3 for only one week....needed to recharge every day. Today the fitbit logo appeared flashing on and off until now not on at all. Tried to charge the unit but totally dead. I have seen  this problem reported on the community before from a frustrated unhappy customer, after receiving no help. I will not accept or tolerate this reaction at all....immediate response would be expected and appreciated

Ron

 

 

Moderator Edit: Clarified subject

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‎07-15-2022 02:49

‎07-15-2022 02:49

Hey @rons19. It sounds like your device is dead. Please reach out to Customer Support for further assistance.  

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎07-15-2022 03:26

In response to Heather-S

‎07-15-2022 03:26

Thanks, will try .

Regards,
Ron
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