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Versa 3 cracked screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2022 02:33 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎10-23-2022 02:33 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

It happened and the result:

20221023_171424.JPG

 

What could I do with this?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-23-2022 05:42

‎10-23-2022 05:42

Hi @CainHS  you can check with customer support to see what options are available, but these screens aren't replaceable.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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‎10-26-2022 08:06

In response to Odyssey13

‎10-26-2022 08:06

I got a reply via Twitter. It's responsive.
Cheers.

 

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