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Versa 3 cracked screen

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I'm from India and I bought my versa 3 about 2 weeks ago and I accidently cracked the screen. I'm looking for service or repair centre's for a replacement for my screen. Please help me

Moderator Edit: Clarified subject

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3 REPLIES 3

Hi there, @Zane_018. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 screen came off. I understand where your concern is coming from as you haven't found any repair center yet. We'll do our best to help you with this situation. 

As a first approach, please note that we don't have repair centers in any country where Fitbit trackers are sold.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you have any questions or concerns regarding the outcome of your case, please feel free to get back to them. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

We hope to get you back on track soon!

Maria | Community Moderator, Fitbit


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I'm from India and no one is willing to repair it

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I want a new versa 3 as a replacement or please do something regarding this

 

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