Versa 3 doesn't resume exercise automatically

[Tracey-lily]

New to Fitbit versa 3 when I stop it stops but I resume it doesn’t start auto help please 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Tracey-lily, welcome to the Community Forums. 

Please note that if you stop moving during a run—such as at a traffic light—exercise tracking pauses automatically while you’re still (known as auto-pause). Your device vibrates to indicate that activity tracking is paused.

Resume your run, and your device vibrates again when exercise tracking restarts. If your device doesn’t detect activity for 10 consecutive minutes, a message appears on your screen asking if you want to end the exercise. Note that Versa series devices also pause a bike ride automatically.

To turn auto-pause on/off, please:

1. On your device, open the Exercise app > Run.
2. Swipe up to open the exercise settings.
3. In the Auto-pause section, tap the switch to turn on the setting.
4. Swipe down to return to the exercise screen, then tap the play icon to start the workout.

For more information, see How do I track my workouts with my Fitbit device? 

Let me know if you have any questions present. 

[Tbrwc]

The question wasn’t answered. The auto resume isn’t working for me either. When I stop on a run or bike and resume it doesn’t restart throughout the rest of the activity.