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Versa 3 erratic sleep tracking

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I wish I could attach a screenshot, but for over a week my Versa 3 is reporting really inaccurate sleep times. For example, it slows that last night I fell asleep at 11:30 and woke up at 12:47 and didn't fall back asleep until 4:53. I'm 100% positive that if I was awake from 12:47 until 4:53, I'd be aware of it. Every day last week it had me at between 2.5-3 hours per night. December 12th it recorded 7 hours and 40 minutes of sleep and the days before that were wonky again, one of them shows 1 hour and 31 minutes and that night before shows 1 hour and 11 minutes. 

 

 

 

I've cleaned the contacts, I've powered the watch off and back on, I've changed where I wear it on my wrist and how loose/tight it sits. Also tried placing it so that the back of the watch is on the bottom of my wrist. 

 

 

 

Any help would be MUCH appreciated!

 

 

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22 REPLIES 22

I most definitely will, @AndreaFitbit !

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Thank you, you too ma'am!

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