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Versa 3 face fell off

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‎08-15-2023 14:49 - last edited on ‎08-16-2023 10:21 by Fitbit Moderator

‎08-15-2023 14:49 - last edited on ‎08-16-2023 10:21 by Fitbit Moderator

Face fell off my fit bit its not working now

 

 

Moderator Edit: Clarified Subject 

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‎08-15-2023 21:33

‎08-15-2023 21:33

Hi @Breda789 - the watches aren't normally repaired but if under warranty can be replaced.

If not under warranty you might find someone who can reconnect and glue it but it may already be damaged and never work.

Author | ch, passion for improvement.

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‎08-16-2023 10:20

In response to Guy_

‎08-16-2023 10:20

Hi there @Breda789, welcome to the Fitbit Community. @Guy_ Thanks a lot for the recommendations. 

Since this is not an issue that we can resolve through any type of troubleshooting, I will ask the support team to contact you. They will be able to help by email. Please keep an eye on your mail as this may take a day or two.

 

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