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Versa 3 has a blank screen

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‎06-09-2022 10:55 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

‎06-09-2022 10:55 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

I was swimming with my versa 3 and then when I got home I fell asleep and then woke up and the watch had completely shut down it won’t vibrate, I have a blank screen and it won’t charge

 

Moderator edit: updated subject for clarity

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‎06-09-2022 18:34

‎06-09-2022 18:34

Welcome to the Fitbit Community, @Cjgrieve.

 

Thank you for informing us about the difficulties you experienced with your Fitbit Versa 3.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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