help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stopped reading my Heart Rate

5 hours ago - last edited 4 hours ago by Fitbit Moderator

5 hours ago - last edited 4 hours ago by Fitbit Moderator

My Versa 3 recently stopped reading my heart rate.   The strobe on the back of the watch has stopped strobing.  I have restarted the watch a few times but have not factory reset it yet.  Is this a common issue and what would the fix be, if any?

Thank you.

 

Moderator Edit: Clarified subject.

Best Answer
Labels:
0 Votes
0 REPLIES 0