07-16-2022
01:45
- last edited on
12-18-2022
17:47
by
MatthewFitbit
07-16-2022
01:45
- last edited on
12-18-2022
17:47
by
MatthewFitbit
My Fitbit tracks a lot of steps during the night while I'm asleep. What is happening??
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-16-2022 08:34 - edited 07-16-2022 08:35
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07-16-2022 08:34 - edited 07-16-2022 08:35
@Ilcitm wrote:A lot as in 10k
There is a known problem whereby some people occasionally get a huge number of steps added all at once, often, but not necessarily, at night.
Some Fitbit people have tried to tie it to people who have MobileTrack set up as a device. You could see if this pertains to you by tapping profile pic on phone app (top left on Today screen) and MobileTrack would be listed as a device with your Versa 3.
07-16-2022 06:40
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07-16-2022 06:40
You might get a few from wrist movement, rolling around in your sleep.
Define "a lot". Some say "a lot" is 3, some say 10, some say 100, some say 1000.
Best Answer07-16-2022 07:47
07-16-2022 07:47
A lot as in 10k
Best Answer07-16-2022 08:21 - edited 06-14-2023 03:54
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-16-2022 08:21 - edited 06-14-2023 03:54
Hi there, @Ilcitm. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3. I understand where your concern is coming from. @JohnnyRow Thanks for helping out!
I'm wondering if you're using another app connected to your Fitbit account that will add more steps? Mobiletrack maybe? Low-power step sensors inside your phone track your steps and send the data to the Fitbit app. We recommend using MobileTrack if you forget your Fitbit device at home.
Note that adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard.
If you want to negate the steps tracked while you were sleeping, see How do I add, edit, or delete Fitbit data and activities?
As a friendly reminder, please note that Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?
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07-16-2022 08:34 - edited 07-16-2022 08:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-16-2022 08:34 - edited 07-16-2022 08:35
@Ilcitm wrote:A lot as in 10k
There is a known problem whereby some people occasionally get a huge number of steps added all at once, often, but not necessarily, at night.
Some Fitbit people have tried to tie it to people who have MobileTrack set up as a device. You could see if this pertains to you by tapping profile pic on phone app (top left on Today screen) and MobileTrack would be listed as a device with your Versa 3.
07-19-2022 01:48
07-19-2022 01:48
Thanks! I've removed the mobile track. Hopefully that gives me a better result, because so far I've been really happy with my new Fitbit.
07-19-2022 05:17 - edited 06-14-2023 03:37
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-19-2022 05:17 - edited 06-14-2023 03:37
@Ilcitm Great! It's nice to hear you've been really happy with your Versa 3. 🙂
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-19-2022 11:23
07-19-2022 11:23
I had 80 000 steps by 0600 this morning.
90 000 by 0900.
103317 steps so far today.
12037 calories so far today