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Versa 3 is unresponsive

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‎11-11-2023 05:29 - last edited on ‎11-11-2023 07:25 by Fitbit Moderator

‎11-11-2023 05:29 - last edited on ‎11-11-2023 07:25 by Fitbit Moderator

  • My Versa 3 screen response has suddenly stopped and not responding to selections!

 

Moderator Edit: Clarified subject

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‎11-11-2023 07:30

‎11-11-2023 07:30

Hi there, @Patience001. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 has become unresponsive. I'll be glad to help you with this!

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-11-2023 07:30

‎11-11-2023 07:30

Hi there, @Patience001. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 has become unresponsive. I'll be glad to help you with this!

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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