Versa 3 keeps restarting itself

[SunsetRunner]

For the last couple of days my versa 3 does not work. It shuts down and each time I restart it it just shuts down again. 
I bought it a year ago. Are they just built to last a year?? My previous one only lasted a year. Very depressing having to  change fitbit every year.

I might look at anther brand 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

Note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

[SunsetRunner]

Thank you for a quick answer, but the watch is actually not working. Even when I manage to turn it on again, I can't swipe, nothing happens.

I have sent an email to post service but no response for the moment. looking for the possibility to chat with someone.

Best Regards

Céline 

[MarreFitbit]

@SunsetRunner Thanks for getting back and for the update. 

You can try chatting with us online or giving us a call. Click here to get connected. Please note this channels are not available all the time, if you don't see the option to chat or a phone number, please check later.