help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 keeps vibrating when I already answer a call

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-20-2022 23:39 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

‎09-20-2022 23:39 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

My Fitbit announces a call by vibrating and showing the caller’s details on the screen. Once the call is answered, and then finished, the Fitbit continues vibrating and showing the caller’s details until I manually turn it off. It is highly annoying to have something vibrating on your arm while you’re trying to talk. Any advice? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-24-2022 05:30 - edited ‎02-18-2024 05:18

‎09-24-2022 05:30 - edited ‎02-18-2024 05:18

Hi there, @Emski76. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand how annoying this can be. 

This shouldn't happen, and since it's related to the call notifications I'd recommend to try the following:

  1. On the Fitbit app, tap on your profile's icon > Versa 3 > Notifications and turn off call notifications.
  2. Restart your Versa 3 and reboot your phone.
  3. Turn back on the notifications on your Versa 3 and the Fitbit app.
  4. Try receiving a call notification one more time.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-24-2022 05:30 - edited ‎02-18-2024 05:18

‎09-24-2022 05:30 - edited ‎02-18-2024 05:18

Hi there, @Emski76. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand how annoying this can be. 

This shouldn't happen, and since it's related to the call notifications I'd recommend to try the following:

  1. On the Fitbit app, tap on your profile's icon > Versa 3 > Notifications and turn off call notifications.
  2. Restart your Versa 3 and reboot your phone.
  3. Turn back on the notifications on your Versa 3 and the Fitbit app.
  4. Try receiving a call notification one more time.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes