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Versa 3 lost data

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‎02-01-2025 17:33 - last edited on ‎02-05-2025 09:56 by Fitbit Moderator

‎02-01-2025 17:33 - last edited on ‎02-05-2025 09:56 by Fitbit Moderator

I recently had to change my password on fitbit app for my versa 3 and now all my sleep & exercise data is gone.   Anyone know what happened & if I can get it back

 

Moderator Edit: Clarified subject.

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‎02-05-2025 11:16

‎02-05-2025 11:16

Welcome to the Fitbit Community, @Partynow. I'm sorry to hear that you lost all your Sleep and exercise data. 

Did you remove the Sleep and Exercise tiles on the app? If not, how does the information show? Do you get any of the other information (steps, calories, heart rate...)

Did you perform the Google migration already?

Andrea | Community Moderator, Fitbitp>

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