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Versa 3 not able to update

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My Versa 3, when I go to the update section in the help and support will not update or give me any signs that it is. A couple of weeks ago it used to say that my Versa was up to date. Please any advice on what to do ?

Many Thanks 

paul 

 

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2 REPLIES 2

Hi, welcome to the Fitbit Community forums, @Hector-60 .

Thank you for sharing all these details about the inconvenience you've been having with your Versa 3 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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Thank you I will do that 👍👍

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