02-12-2023 18:52
02-12-2023 18:52
My Versa 3 won't charge completely. Even if it's in the charger all day. It stops at about 89%. Is anyone else having this issue? And how do I fix it.
02-12-2023 23:41
02-12-2023 23:41
Hi @changeto24hour - first steps are to restart the watch and clean it and the cable contacts and check the charge cable as it should only take a maximum of 2 hours to fully charge, so it's obviously not charging properly or from a fault being exhausted faster that it is charged. See these links-
How do I restart my Fitbit device?
How do I clean my Fitbit device?
How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
Also check that it doesn't get hot while charging and stop immediately if it does, because it is dangerous. This could indicate internal damage possibly from moisture accumulating inside and could cause the weird charging behaviour.
Author | ch, passion for improvement.