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Versa 3 not keeping time

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‎08-08-2023 11:05

‎08-08-2023 11:05

The watch time is always wrong. It keeps losing time

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2 REPLIES 2

‎08-09-2023 07:55

‎08-09-2023 07:55

Hi @Batmob - if the watch loses more than a few seconds between syncs it is faulty.

Every time you sync it should update the time but it may not be doing this either.

To ensure good syncing try

Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.

Make sure no other devices running the Fitbit App are on.

Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.

Login and wait for any pair, link or Fixit prompts and sync.

If the watch is still under warranty consider getting it replaced.

 

Author | ch, passion for improvement.

Best Answer

‎08-09-2023 11:27

In response to Guy_

‎08-09-2023 11:27

thank you for your advice. Much appreciated
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