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Versa 3 not syncing every 3 days

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‎11-28-2023 19:59 - last edited on ‎11-29-2023 05:40 by Fitbit Moderator

‎11-28-2023 19:59 - last edited on ‎11-29-2023 05:40 by Fitbit Moderator

Verse 3 stops connecting to my pixel 6 pro after about 3 days.  The only way I can get it to reconnect is to factor reset the versa but it will still lose the connection to the phone after about 3 days.

I have been using this watch for about 3 years, but it has only been acting like this for the past two or three months.

Not quite sure what to do. Tried uninstalling your installing the app, but the only thing that makes the watch connect to the phone again is to do a factory reset every 3 days.

 

Moderator edit: edited title to clarity

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‎11-29-2023 05:39

‎11-29-2023 05:39

Hello, @Lm-Bit I am glad to see you in the community, welcome!

Thanks for informing me about this situation with the syncing of your Versa 3. I appreciate the steps followed, have you tried any of the steps in this article? If so, let me know, if you haven't, please follow them in the order they appear.

Thanks for your efforts!

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