Versa 3 not syncing

[PaulBevan]

My versa 3 will not sync, i see from the forum that other users are having the same problem. I've stopped the app, stopped bluetooth, restarted my Samsung, reset the versa 3, all the usual fixes basically and nothing has worked. I did notice that the phone not connected icon on the versa 3 is there if I stop Bluetooth and does not appear when Bluetooth is on, so the versa 3 can detect the phone, a mystery indeed that to why it won't sync. I also notice that the time is now out by 12 minutes.

[Narraweena]

Ditto all of your issues Paul

 Versa3 is a crock. Mine's going in the bin!

[PhilipL]

My Versa 3 stopped syncing on Wednesday too. It was working fine in the morning, but after I updated the Fitbit App to the latest version and restarted my Samsung Android device it stopped working. I have tried various things as suggested in the help, but it still doesn't sync. The app doesn't appear to want to connect to bluetooth or wifi, so makes me think they have broken the app.

[19648802]

Same problem with my Versa 3. Won't synchronize since thursday. I also have tried all suggested steps. My time is out by 3 minutes.

[PaulBevan]

The sync issue remains, I can however still pay with the wallet via the Versa 3.

[Narraweena]

My phone finds Versa3 ok but Versa3 can't connect to the phone. I did a reset and now just get a phone icon on the watch trying to connect
To the phone to no avail

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