03-24-2024 12:10
03-24-2024 12:10
Hi @kayereid, welcome to the Fitbit Community!
I'm sorry that you're experiencing this issue syncing your Versa 3 and I'd be happy to help.
To troubleshoot this issue, I recommend that you follow the steps outlined in this link: Why won't my Fitbit device sync?
If you're still having issues, I recommend that you try the following:
1. Go to your phone's Bluetooth settings.
2. Next to the name of your Fitbit device, you will find a settings icon. Tap on it.
3. Select the "Forget Device" option.
4. A pop-up will appear asking you to pair the device again. Tap "Allow".
If you are still having issues after doing this, try setting up your device as new. Here is a link with instructions on how to do that: How do I set up my Fitbit device?
I hope these steps help resolve the issue.
03-25-2024 13:48
03-25-2024 13:48
Did you ever get it to work. Im having the same issue. I have called apple and fitbit tech team and no one can help me. I've tried now with 2 different Versa 3's and it's just not connecting.