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Versa 3 not tracking sleep

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Our Versa3 watching are only about 3-4 months old. For the past month or so, the versa 3 is not tracking sleep. It usually says I slept 1 to 3 hours starting at 1 or 2am, when I'm usually sleeping by 9pm until 4 or 5am. My wife has the same issue with her watch. This is very disappointing since spending so much money. I have also tried cleaning the watch when it contacts my skin.

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