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Versa 3 only shows main screen

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‎09-10-2022 16:15 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

‎09-10-2022 16:15 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

My Versa 3 only shows the main screen. When I swipe up the screen is black. All the other functions appear to be working correctly.  I tried un-pairing  and repairing my phone but that didn't help. Not sure what else to try. 

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‎09-10-2022 22:27 - last edited on ‎08-30-2024 06:03 by Fitbit Moderator

‎09-10-2022 22:27 - last edited on ‎08-30-2024 06:03 by Fitbit Moderator

Hi @lisar82  - have you tried to restart the watch?

If you can, try Shutdown from the watch Settings menu. Wait at least 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎09-11-2022 07:18

In response to Guy_

‎09-11-2022 07:18

Thanks Guy! I'll give it a try.
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