Versa 3 screen fell off

[316880]

I’ve had two previous replacements for this same problem (so third time this has happened). Fitbit currently working fine. Is this common? 

 
Moderator Edit: Clarified subject

[latigue]

This just happened to my watch that was not purchased a year ago....now they are not owning their warranty policy as to sending me a new one, because they claimed that it was purchased a year and five months ago. When in fact I now that it was purchased in September of 2023. This is something defective on their part and they are offering me a 35 % discount on a new device, when I don't want a new device I want this one fixed or replaced. 

[Meme200]

My watch messed up 10 months after I purchased it

[Meme200]

My fitbit sense 2 messed up 10 months after I purchased it. They told me it couldn't be replaced. And off me $25 off a new one. I told them it's still under warranty. They denied it