06-30-2024
06:49
- last edited on
07-03-2024
07:14
by
CrisVillaFitbit
06-30-2024
06:49
- last edited on
07-03-2024
07:14
by
CrisVillaFitbit
my versa3 real problems.... no sleep score/ no stress score/ no breathing rate score/ no step score ..... support sends cut and paste responses! In a frustrating loop! Gone thru numerous resets, download refreshes but nothing changes! Since google took over unnecessary data presentation changes! Possibly time to move to Apple?
Moderator edit: edited title to clarity.
07-03-2024 07:15
07-03-2024 07:15
Welcome, @Tony45 to the community!
I appreciate your post letting us know this situation in regards with the data tracking of your Versa 3.
I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them once again.
07-03-2024 08:05 - edited 07-03-2024 08:07
07-03-2024 08:05 - edited 07-03-2024 08:07
The solution repeatedly does not work …..either software corrupted or hardware failure.