Versa 3 screen has developed vertical lines

[Susieled]

My Fitbit is less than 12 months old. It has suddenly gone to a half green screen or grey vertical lines. Have fully charged and forced a reboot with no success. Very disappointed

Moderator Edit: Clarified subject

[Cmajor87]

Mine is about 2 years old, was working fine until about half way through the morning. Was frozen on a message, it finally cleared now I have blue,black, and yellow across the screen

[MarreFitbit]

Hi there, @Susieled @Cmajor87. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before reaching out. I understand how you guys must be feeling. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

[Susieled]

I have tried to reinstall my Fitbit however when it sends me the new code I
can’t read it.