Versa 3 screen is acting odd

[SandyWiks]

My screen isn’t responding swiping side to side through screens. I have rebooted by holding down the button , it boots back up , still with the same issue 

Moderator Edit: Clarified subject

[NellyG]

Hi @SandyWiks You will need to contact Fitbit Support  and hope they can help

[melroseclan]

This has happened to me today too.  I'm stuck on the logo.  I've rebooted, re charged, disconnected from the app..and nothing!

[MarreFitbit · Accepted solution]

Hi there, @SandyWiks. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If none of the above seems to work, please follow @NellyG's advice and chat with us online or give us a call. Click here to get connected.

@melroseclan Welcome to the Community Forums. I appreciate you've taken the time to troubleshoot the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.