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Versa 3 screen is blank

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‎08-05-2022 16:26 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎08-05-2022 16:26 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

Versa 3 screen is black, sensor lights are working but screen unresponsive. I’ve charged it, tried to reset it by holding the button down for 10+ seconds, tried changing clock faces on the app and syncing. Nothing has worked.

 

 

Moderator Edit: Clarified subject

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‎08-05-2022 16:31 - edited ‎07-16-2023 05:51

‎08-05-2022 16:31 - edited ‎07-16-2023 05:51

Hi there, @Wadz017. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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