12-18-2022
12:33
- last edited on
12-20-2022
06:16
by
AndreaFitbit
12-18-2022
12:33
- last edited on
12-20-2022
06:16
by
AndreaFitbit
My screen is shattered where do I get it fixed and is it under warranty
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
12-18-2022 18:10
12-18-2022 18:10
Hi @Angieko there is no repair for these devices. Warranty is one year in the USA and two years in some European countries when purchased from authorized retailers.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options
12-18-2022 18:10
12-18-2022 18:10
Hi @Angieko there is no repair for these devices. Warranty is one year in the USA and two years in some European countries when purchased from authorized retailers.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options