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Versa 3 speaker not working

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‎03-09-2021 00:32 - last edited on ‎12-18-2022 20:47 by Fitbit Moderator

‎03-09-2021 00:32 - last edited on ‎12-18-2022 20:47 by Fitbit Moderator

Just got my Versa 3 today and set everything up however the speaker does not work. I've tried both Google Assistant and Alexa and where there should be an audible response I hear a weird chirp like the speaker is trying to work but nothing else. Tested with a phone call also and the person who called me could hear me fine but I could not hear anything from the watch at all. Help please?

Moderator Edit: Clarified subject
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‎03-09-2021 10:26

‎03-09-2021 10:26

Hi @Erinmir, welcome to the Community Forums.  

 

Thanks for the details shared on your post about this situation with your Versa 3. If you haven't tried yet, please restart your watch by following the steps in this link How do I restart my Fitbit device?

 

Hope this helps. 

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‎04-30-2022 20:12

‎04-30-2022 20:12

Hey Erinmir,

 

I'm having sort of the same problem, I can hear others, but they can't hear me.

 

Did you ever get your issues resolved?

 

Thanks.

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