Versa 3 step counter

[RichieB72]

Versa 3 step counter I can walk all day and it will only update on the watch face/ home screen, when I swipe through and enter into another app in the watch. I've spent a few hours in fitbit help and support to no avail. I done everything, even deleting the App and reinstalling and returning the watch back to factory settings twice.Help and support sent me here for help and support. 

I 

[RichieB72]

Not to self, don't enter on a post.

[Guy_]

Hi @RichieB72  - after the factory reset did you reinstall the same clock face? If so try changing to another clock face.

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[RichieB72]

I did. I'll remove it and try again.

[RichieB72]

Thanks Guy. How come fitbit didn't suggest that. It's working so far.