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Versa 3 stopped syncing after the update

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‎08-23-2022 19:29 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

‎08-23-2022 19:29 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

Since my update I can’t sync my Fitbit with my app and the calories burned are completely off.  

 

 

Moderator Edit: Clarified subject

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‎08-25-2022 04:57 - edited ‎07-14-2023 03:51

‎08-25-2022 04:57 - edited ‎07-14-2023 03:51

Hi there, @SueChmielewski. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so yet, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-25-2022 04:57 - edited ‎07-14-2023 03:51

‎08-25-2022 04:57 - edited ‎07-14-2023 03:51

Hi there, @SueChmielewski. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so yet, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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