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Versa 3 stopped syncing after the update

‎04-21-2024 22:55 - last edited on ‎04-22-2024 04:13 by Fitbit Moderator

‎04-21-2024 22:55 - last edited on ‎04-22-2024 04:13 by Fitbit Moderator

My versa three hasn't been able to sync since the 17th of April. I have noticed changes to the app on my phone so I guess It's something to do with that.

I was expecting to be able to update my watch but I am struggling to find that setting. I am currently on version 36.128.6.17

I have tried restarting the phone and the watch a few times with no joy.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-22-2024 00:15

‎04-22-2024 00:15

Mine isn't syncing either. Says I need app but I have the app.

 

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‎04-25-2024 05:32

‎04-25-2024 05:32

Update: it has started syncing again. It seemed to retain all the data from the unsynced days apart from the sleep data.

I definitely find syncing on my versa three very erratic

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