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Versa 3 stopped syncing

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‎12-03-2024 05:03 - last edited on ‎12-03-2024 05:23 by Fitbit Moderator

‎12-03-2024 05:03 - last edited on ‎12-03-2024 05:23 by Fitbit Moderator

Versa 3 quit syncing this morning. Have forced stop, turned bluetooth off/on, restarted watch and phone with no results. 

Moderator Edit: Clarified subject

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‎12-03-2024 05:24

‎12-03-2024 05:24

Hi there, @Epiman. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

If you haven't done so, please try all troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-03-2024 05:24

‎12-03-2024 05:24

Hi there, @Epiman. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

If you haven't done so, please try all troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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