Versa 3 stopped working after sync

[Sivax]

The Fit bit synced with my cell phone at 4 am and stopped working. The screen reverted to the blue fit bit logo. The cell phone was unable to sync with blue tooth with fit bit after that. I have tried rebooting the phone, deleting the app on phone, reinstalling the app on phone, and plugging fit bit into the desktop (the fit bit just acts dead), I charged fit bit and the blue logo came back on and kept coming up when fit bit button was pressed. It flashed for a second to the regular screen when trying to sync blue too with cell phone (I-Phone) then went back to the blue fit bit logo. 6 hours later the fit bit is still acting dead even when on charge. Button press won't bring up the screen or blue logo anymore. I had it on charge for over an hour. Changed ports, and changed cords. I am leaving for wedding in a few hours. This is causing issues. Please advise. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Sivax.

Thanks for trying to resolve the syncing issue you’ve had with your Fitbit Versa 3 before getting in touch with us.

If you followed the troubleshooting steps shared in this article without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.

[Sivax]

Follow up: I was told my fit bit is dead. When trying to recharge it just says 0%. I attempted the remedies I could find on the fitbit forum. It worked great before the update. The battery lasted 4-5 days before it linked with my cell phone. After the update, the Versa 3 was caught in an endless loop of constantly rebooting. This damaged the Versa 3. Something is off when a product goes from working well to dying after linking. It fried the battery. I contacted the Support information provided in an email I received. To their credit, support was very friendly. Sadly, the end result is my Versa 3 is dead from an update. I was offered a 35% discount on a new one if I purchase one from the main site. This causes me concern. I purchased 2 Versa 2's about 3 years ago and upgraded to 2 versa 3's around a year and a half ago. My versa 3 linked to IOS died, after looking up posts online, I am not the only one. The Versa 3 linked to Andriod is perfectly fine. The offered discount to purchase yet another device is a nice carrot but I paid less for the original device using a military discount. Why pay more for a replacement of something I did not break? If I tally how many fitbit's I have purchased cumulatively, that's 4 Versa's in the last 3 years. Only 1 works at this point. That is a truly bad track record. I love the functions of the product but will not recommend them anymore until a better warranty or product is produced. 

[EdsonFitbit]

Thank you for your response, @Sivax.

I'm sorry to hear that you feel that way.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

You can check the Fitbit Warranty here.

Have a nice day.