help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stuck on message "To start download the Fitbit app"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2022 14:46 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-13-2022 14:46 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

I set up my Fitbit and now it's showing the beginning again with all the different languages. Why did it do that after the complete set up and pairing?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-13-2022 20:54

‎07-13-2022 20:54

Hi @Jeannie75  - there may be issues with the Setup, simply set it up in the app again and accept replace, it may revive it with out the whole process with any luck.

 

However once it's working check you have the latest firmware version in watch Settings About Versa 3 menu.

 

What's changed in the latest Fitbit device update? 

 

 

 

 

 

Author | ch, passion for improvement.

Best Answer

‎07-14-2022 11:19

In response to Guy_

‎07-14-2022 11:19

Hi there, @Jeannie75. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. Thanks for your help @Guy_. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes