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Versa 3 stuck on water lock

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‎02-16-2022 23:08 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

‎02-16-2022 23:08 - last edited on ‎12-18-2022 20:28 by Fitbit Moderator

My new Versa 3 went onto Water lock on my swim. It us now stuck. Tried charging and tapping.

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6 REPLIES 6

‎02-17-2022 00:38

‎02-17-2022 00:38

Hi @LDunn123 -  you need to double press the button to disengage the water lock.

Author | ch, passion for improvement.

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‎02-17-2022 02:10

In response to Guy_

‎02-17-2022 02:10

Thank you! Nowhere else I read mentioned the button. Worked perfectly
thanks so much 🙂
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‎05-07-2022 09:01

‎05-07-2022 09:01

Yes mine is also stuck 

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0 Votes

‎05-07-2022 09:03

In response to Guy_

‎05-07-2022 09:03

I tried it did not work

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‎05-07-2022 09:03

In response to Guy_

‎05-07-2022 09:03

Oh wait it worked thanks👍

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‎05-07-2022 12:01

In response to Debby1470

‎05-07-2022 12:01

This screen is easy to miss when you hit the start button.  It took me three tries to get a decent photo.  You need to press firmly enough to feel the light vibration.  @Debby1470 isn't the only user who wrote that it took more than one try.

 

IMG_0041.jpg

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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