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Notifications are not coming through my Versa 3 after the update

‎05-20-2024 09:06 - last edited on ‎05-25-2024 04:08 by Fitbit Moderator

‎05-20-2024 09:06 - last edited on ‎05-25-2024 04:08 by Fitbit Moderator

I have had to do an update on my versa 3 now I’m not getting any notifications from emails, texts etc argh soo frustrating.HELP

Moderator Edit: Clarified subject

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‎05-20-2024 20:53

‎05-20-2024 20:53

Hi @SharonL28 - what update did you have to do? No recent update has appeared.

Check this link it may help.

How do I get notifications from my phone on my Fitbit device?

Also check your watches Quick Settings (swipe face to the right) and make sure Sleep and Do not disturb are off.

Author | ch, passion for improvement.

Best Answer

‎05-25-2024 04:30

In response to Guy_

‎05-25-2024 04:30

Hi there, @SharonL28. It's nice to see you around the Fitbit Community Forums. I'm sorry to hear that your notifications have stopped after the update. We're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

@Guy_ Thanks for all your help! 

Maria | Community Moderator, Fitbit


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