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Versa 3 won't charge

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‎10-03-2022 07:06 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

‎10-03-2022 07:06 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

I cleaned the port of both watch and charger. When I plug the watch in, the screen pops up with 0% and then it goes blank again. Doesn't continue to charge. 

 

Moderator Edit: Clarified subject

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‎10-03-2022 10:28

‎10-03-2022 10:28

Hi there, @GeninM. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


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