06-11-2023
11:03
- last edited on
06-12-2023
11:23
by
MarreFitbit
06-11-2023
11:03
- last edited on
06-12-2023
11:23
by
MarreFitbit
Hello, watch is now 28 month old. I own different (smart)watches, so this one has not been used heavily. Has always worked fine. I recognized that it didn't charge despite being clipped to the magnetic charging pod. I've already cleaned pod and watch carefully as advised with no success. Tried a different pod today, when connecting to the pod, the display showed a battery symbol with zero percentage. then the display went dark. waited some hours. Now it seems, it's completely dead.
What to do? Any hints appreciated.
Best regards
Peter
Moderator Edit: Clarified subject
06-12-2023 08:46
06-12-2023 08:46
HI @PeterWilliam - did you check both the cable and power source? see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
Author | ch, passion for improvement.
06-13-2023 13:36
06-13-2023 13:36
Hi, thank you for your hints, as already said, I used 2 different usb-chargers, 2 different charging pods with cables, cleaned the pod spring loaded contacts carefully as well as the contacts on the backside of the watch.
All with no positive effect.
Any hints?
Regards
Peter