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Versa 3 won't charge

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‎07-27-2023 11:09 - last edited on ‎07-29-2023 11:35 by Fitbit Moderator

‎07-27-2023 11:09 - last edited on ‎07-29-2023 11:35 by Fitbit Moderator

I have tried all the suggestions. New charger, fitbit brand, charged over night, now plugged directly into my computer, held the button down for 30 seconds multiple times, it is stuck showing 0% charge. What else can I do? fitbit versa 3


Moderator Edit: Clarified subject

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‎07-29-2023 11:37

‎07-29-2023 11:37

Hi there, @BNPerry. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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