09-14-2023
07:13
- last edited on
09-14-2023
08:55
by
MarreFitbit
09-14-2023
07:13
- last edited on
09-14-2023
08:55
by
MarreFitbit
My Versa 3 won't charge because its saying its below the optimum temperature. As its out if warranty what can I do to to sort it.
Moderator Edit: Clarified subject
09-14-2023 23:35
09-14-2023 23:35
Hi @Dazzer72 - the watch may have a fault but with it connected to charge try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
Just in case this helps follow all the instructions in this How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
If it restarts it may start charging, if not you can always chat via the Fitbit App, click profile photo, Help & support, Contact Customer support, in case they have a fix.
Be aware any discount offered is only available on the newer more expensive watches which don't have all the features you have now.
Author | ch, passion for improvement.