Versa 3 won't charge

[Merimbula]

The button on the side of my Versa3 has retracted and can’t use it. Watch won’t charge


Moderator Edit: Clarified subject

[Odyssey13]

Hi @Merimbula  you posted the same thing about a year ago (click to see it) and had contacted customer support at that time. What happened then?

[Merimbula]

I received a new Versa3 Fitbit.
Sent from my iPhone

[Odyssey13]

@Merimbula  since the answer before after working with customer support was a new Fitbit, then it's probably what you'll need to do this time. There is no warranty on a replacement, so you might want to see what's on sale.