Versa 3 won't charge

[Dbs918]

What is going on with Versa 3 ? Is it not going to be supported? My watch won’t charge.

Moderator Edit: Clarified subject

[Guy_]

Hi @Dbs918 - unless your watch has suffered damage this link might help with charging. How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

[MarreFitbit]

Hi there, @Dbs918. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 won't charge. We're here to help you! @Guy_ Thank you so much for your input! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance!

[Dbs918]

My versa 3 still will not charge. I tried shutting it down but now it is completely dead and will not charge with the charger.

[Aprila333]

Try buying a cheap aftermarket charging cord and see if it will charge it. I have gone through several cords already and so glad it was the cord, not the watch. I would recommend getting one on Amazon because if it turns out to be the watch that isn’t charging, at least you can recoup the money you spent by returning the cord to minimize your total loss.